Sara Aldsworth
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Recent activity by Sara Aldsworth-
Does the Breakout Board Check Each Igniter Individually?
No. Rather than each igniter forming its own circuit, the breakout board combines all igniters on a cue into a single shared circuit. Because of the way the board is wired, if even one igniter in t...
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Can I Use My IGNITE Modules in Extreme Temperatures?
Yes, you can use your IGNITE modules in all kinds of weather, whether hot or cold. Cold weather: You'll need to take the temperature into account. For more information, please see i18/i36 Operatio...
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How to Tell if Your IGNITE App Version Is Up to Date
If you're unsure whether your IGNITE App is on the latest version, you can check it directly in the app to confirm your current version and see if an update is available. Step 1: Open the app menuF...
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My New Module Won’t Connect to My Device
If you're having trouble connecting your module to your mobile device, it might be because the app can't find the module, or the module appears but won't pair. Based on what you're experiencing, pl...
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Why Isn't My App Showing Continuity?
If you're using app version 6.24 or higher on Android devices, or version 14.37 or higher on iOS devices, you’ll need to check connected igniters for continuity manually by pressing Check Igniters ...
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I’m Having Bluetooth Range Concerns With My IGNITE Module, What Do I Do?
IGNITE modules have a typical range of 50 to 100m (150 to 300ft), though many phones and tablets can easily reach 200m (600ft) or more.To get the best range, raise your module at least a foot off t...
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Can I Use Spotify Songs for My IGNITE Show?
Music streaming services like Spotify can be a great way to listen to your favorite music wherever you are. While Spotify does allow Premium members to download music to their devices, the audio fi...
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My IGNITE Module's Color Indicator Flashes When I Turn It On, Then Goes Solid: What Does This Mean?
The color indicator on both the i18 and i36 will flash a certain number of times when turning on. This flash code is part of IGNITE's support for colorblind users to assist in identifying a module...
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What is the IGNITE Product Warranty, and What Does it Cover?
At IGNITE, we focus on making our products simple, reliable, and built to last. We proudly stand behind our products with a Standard Limited Lifetime Warranty against any manufacturing defects. If ...
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Does the IGNITE App Offer Dark Mode Support?
Yes, the IGNITE App offers Dark Mode support. Follow the steps below to switch to Dark Mode. Step 1: Open the Menu Tap on the hamburger menu on the top left corner of the screen to open the Menu. S...