Is My Swollen IGNITE LiPo Battery Safe to Use?

No. If the LiPo battery in your IGNITE module looks puffy, bulged, or feels soft or squishy when you gently press the sides, stop using it immediately. A swollen battery is either at end of life or has an internal defect, and continuing to use or charge it creates a real risk of fire, leakage, or explosion.

A healthy IGNITE LiPo battery is firm and flat. If the casing is visibly inflated, or it has noticeable give when you press the sides compared to a known-good battery, treat it as swollen.

What to do right now

1. Stop using and stop charging the battery. Do not put it back on a charger and do not fire the module with that battery installed.
2. Remove the battery from the module if you can do so safely. Do not bend, puncture, crush, or cut it.
3. Store it in a ventilated area away from anything flammable while you arrange disposal.
4. Take photos (see below) and email IGNITE Support at support@ignitefiringsystems.com [Zach: confirm correct support email for IGNITE customer intake] so we can check warranty status and get you a replacement if eligible.

Tip:

A swollen LiPo battery will feel soft or squishy when you gently press the sides. A healthy battery is firm with very little give. If you are unsure, compare to another IGNITE battery you know is in good condition.

Photos to send

So we can confirm the swelling and check the battery against our warranty records, please send three photos:

• Side profile of the battery, resting flat-face-down on a table so any bulging on the side is visible.
• Back of the battery (the blue plastic side) showing the full serial number label.
• Front label of the battery showing the model and any visible damage or discoloration.

Warranty

IGNITE LiPo batteries carry a two-year warranty from the date of purchase. If your swollen battery is within that two-year window, IGNITE Support will ship a replacement at no cost, and you will not need to send the defective battery back. If the battery is past the two-year window, you can purchase a replacement through the IGNITE store.

How to dispose of a swollen LiPo battery

Never put a LiPo battery in your regular household trash. Use one of the following:

• Call2Recycle to find a drop-off location near you.
• A local hazardous waste facility or recycling center that accepts lithium batteries.
• Your local fire department, which can often advise on safe drop-off.

Do not puncture, crush, or cut the battery. Do not throw it in water. Keep it away from heat and flammable materials until you can drop it off.