IGNITE offers shipping through FedEx and the United States Postal Service (USPS). This page explains the options we provide, typical delivery speeds, which methods receive priority handling, and what to expect once a package leaves our warehouse.
Priority handling (same-day ship)
- Orders placed with FedEx Priority Overnight or FedEx Standard Overnight by 12:00 p.m. Eastern Time on a business day ship the same day.
- Orders placed after the cutoff ship the next business day.
“Business day” excludes weekends and carrier holidays.
FedEx Money-Back Guarantee
FedEx offers a money-back guarantee on FedEx Priority Overnight and FedEx Standard Overnight. If a guaranteed package arrives later than FedEx’s published delivery commitment, the shipping charge for the overnight portion is eligible for a refund or credit. Delays due to weather, customs, or other events outside FedEx’s control are not refundable. To request a refund, email IGNITE Support after the delay; we will reimburse the premium overnight fee (the base ground portion is still charged).
Domestic shipping options
| Service | Typical delivery | Priority? | Notes |
|---|---|---|---|
| FedEx Priority Overnight | Next business day (typically morning delivery) | Yes | Ships same day if ordered before noon ET; money-back guarantee eligible. |
| FedEx Standard Overnight | Next business day (typically afternoon delivery) | Yes | Ships same day if ordered before noon ET; money-back guarantee eligible. |
| FedEx 2Day / 2Day AM | 2 business days | No | AM option delivers by morning. Not guaranteed same-day ship. |
| FedEx Express Saver | 3 business days | No | Budget express option. |
| FedEx International Connect Plus | 2–5 business days (most destinations) | No | Economical cross-border e-commerce option; ideal for shipments under 10 kg. End-to-end tracking, no residential surcharge. |
| FedEx Ground / Home Delivery | 1–5 business days (continental U.S.) | No | Day-definite estimates; time of day varies by region. |
| USPS Priority Mail | ~2–3 business days | No | Includes tracking; good balance of speed and cost for smaller packages. |
| USPS Ground Advantage | ~2–5 business days | No | Affordable ground service for packages up to 5 lb; slower than Priority. |
International shipping
- FedEx International Priority / First: typically 1–3 business days.
- FedEx International Economy: typically 2–5 business days.
- FedEx International Ground (Canada): typically 2–7 business days.
Duties, taxes, and customs clearance times vary by country and are the responsibility of the importer.
Setting expectations
- Only Overnight services are treated as priority and receive same-day shipping when ordered before noon ET.
- All other services can experience delays due to weather, volume, customs, or carrier network issues. These timelines are estimates, not guarantees.
- Once a package leaves our facility, the carrier is responsible for delivery. For time-critical needs, choose an Overnight option and order before the cutoff.
Questions? Contact us at help@ignitefiringsystems.com.
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