Zach Gilbert

Applies to: IGNITE   ✓ IGNITE Lite   × Not sure which you have? What is IGNITE Lite?   Version info iOS: Version 2.7 (Build 14.58)...

How do I delete an event? Click the event on the timeline to select it, then press Delete or Backspace on your keyboard. IGNITE Show Designer will ask you to confirm. Click Yes, Delete. The event w...

If you normally sign in with Google and the option is missing, a Chrome browser extension is usually blocking the Google sign-in prompt. This can include ad blockers, privacy tools, password manage...

What is AfterPay?AfterPay lets you split your purchase into smaller payments. You can pay in four bi-weekly interest-free installments or choose a 6- or 12-month plan with interest.AfterPay Details...

Upgrade from IGNITE to COBRA and unlock more power, range, and creative control.If you’ve outgrown your IGNITE system and are ready to move into professional-grade fireworks control, the IGNITE to ...

The IGNITE iOS update v14.57 (2.0) includes refinements to Free-Shoot mode, visual adjustments, and targeted bug fixes improving overall performance and reliability.New FeaturesFree-Shoot Mode Enha...

If your IGNITE module shows as an i18 when it should be an i36, or as an i36 when it should be an i18 in the IGNITE App, please contact our support team. This issue occurs because of a firmware upd...

IGNITE offers shipping through FedEx and the United States Postal Service (USPS). This page explains the options we provide, typical delivery speeds, which methods receive priority handling, and wh...

  The IGNITE i18 and i36 modules include an Emergency 9V Backup Harness. This harness lets you power your module in a pinch if your LiPo battery isn’t working and a replacement isn’t immediat...

To maintain your IGNITE Limited Lifetime Warranty and to help keep your modules in top shape for longer we recommend following the below module maintenance best practices. Disconnect batteries befo...