Can I Use My IGNITE Account Across iOS and Android Devices?

Yes, but the sign-in method matters. Your IGNITE account is the same account whether you open the IGNITE App on iPhone, iPad, or an Android device, or sign into IGNITE Show Designer in a browser on Mac or PC. What changes is which sign-in options each platform supports.

The catch: Sign in with Apple is not available on Android

Android phones and tablets do not offer Sign in with Apple, so if you originally created your IGNITE account using Sign in with Apple on iOS, you cannot use that same option on an Android device. The fix is to add or switch your account to a method that works on every platform.

Recommended: switch to Sign in with Google

Sign in with Google works on iOS, Android, Mac, and PC, so it is the cleanest option if you use a mix of devices (for example, an iPhone for the IGNITE App and a Mac or PC for Show Designer, plus an Android tablet at shows).

Email and password as an alternative

If you prefer not to use Google, you can also set up an email and password on your IGNITE account. This also works on every platform but takes one extra step at each login.

Related: if you signed up with Apple's Hide My Email feature and need to look up the relay address that is on your account, see How to Look Up Your Private Relay Apple ID Email Address Used with IGNITE.