Sara Aldsworth

If you're having trouble connecting your module to your mobile device, it might be because the app can't find the module, or the module appears but won't pair. Based on what you're experiencing, pl...

Applies to: IGNITE   ✓ IGNITE Lite   ✓ Not sure which you have? What is IGNITE Lite? If you're using app version 6.24 or higher on ...

IGNITE modules have a typical range of 50 to 100m (150 to 300ft), though many phones and tablets can easily reach 200m (600ft) or more.To get the best range, raise your module at least a foot off t...

Applies to: IGNITE   ✓ IGNITE Lite   × Not sure which you have? What is IGNITE Lite? Music streaming services like Spotify can be a...

Applies to: IGNITE   ✓ IGNITE Lite   × Not sure which you have? What is IGNITE Lite? The color indicator on both the i18 and i36 wi...

Applies to: IGNITE   ✓ IGNITE Lite   ✓ Not sure which you have? What is IGNITE Lite? At IGNITE, we focus on making our products sim...

Yes, the IGNITE App offers Dark Mode support. Follow the steps below to switch to Dark Mode. Step 1: Open the Menu Tap on the hamburger menu on the top left corner of the screen to open the Menu. S...

Pre-Fire is the short delay between when an igniter fires and when the lift charge actually ignites. Think of it as the “fuse time” before the shell begins its flight.In IGNITE Show Designer, the P...

IGNITE Show Designer is our free online show design software. You can easily design shows and pyromusicals using your personalized fireworks database and an intuitive, powerful interface.Watch the ...

If your IGNITE module isn’t powering up, there are several steps you can take to figure out what’s going on. Start by charging the battery. Follow our guide How Do I Charge My IGNITE Module? to lea...